One of the most rewarding aspects of designing and producing our clock kits and plans is hearing from you, our customer.
It means a lot to us to know that you have enjoyed making your wooden gear clock.
We really appreciate it when our customers take the time to share their thoughts with us.
"Hi Jeff, what a great company! It is so seldom to find a outfit like yours that deals in such a honest and responsible manner."
"I could see how cleverly you had designed the clock to be put together with the minimum of know-how and tools. Quite an achievement."
"Also, the plans and book for the Serpentine (I haven't seen the Ascent plans yet) are the best plans that I have ever obtained for any woodworking project. Congratulations on a fine product, it took a lot of time and work to develop an instruction manual and plans like you furnish. Too bad everyone doesn't have the same quality."
"You absolutely get the best customer-service award of the month!"
"I wanted to let you know that I received an Ascent clock kit for Christmas and I absolutely love it. I have always had a fascination for watches and clocks and this is a perfect addition to my small collection. My father, who collects tall clocks from the 1700 and 1800s was in awe of the design and workings of it, saying over and over "that is soooo neat!" I have showed the clock to many people and all of them have asked me where they can find one."
"I have at last finished my clock and am very pleased with it. . . . I can truly say that I am most impressed with the quality of the kit, the fits of all the parts were excellent. I was particularly taken with the quality of the interference fits of, for example, gears on arbors and the lighter fit of hands to arbors. The instructions are excellent, clear & concise."
"Your kit is a great introduction to creating a wooden clock. The package made it to Honolulu in good condition and on time. The instructions were detailed and clear. I can tell lot of work [went] into getting it ready to market - especially the manual. It was organized, clearly laid out and well illustrated. It probably took a lot of time. But, the most fun was putting it together, figuring out the gear train, and finishing the assembly. It has been ticking away since the first swing of the pendulum."
"Thanks for a great clock, I really enjoyed making it."
"Dear Jeff, am writing to let you know that I got the Ascent clock made and running from the kit I ordered from you. It runs like a well oiled Swiss watch."
"I have completed the clock and it works very good. I enjoyed making it. Your plans were very good. I didn't have any other problems after I spoke with you. I am enjoying watching the clock."