One of the most rewarding aspects of designing and producing our clock kits and plans is hearing from you, our customer.
It means a lot to us to know that you have enjoyed making your wooden gear clock.
We really appreciate it when our customers take the time to share their thoughts with us.
"The instruction manual was excellent - clear, comprehensive and accurate."
"I tweaked the pallet cams a bit more, slightly adjusted the beat… and it’s since been ‘running like a clock’! This sort of thing is probably ‘old-hat’, to you… but for me… It’s hard to describe the elating feeling I’m having in watching those grasshopper legs kick too and fro, in harmony with a consistent pendulum swing, without anything missing a beat! It’s hard for me to not watch it run. Very interesting to watch! 'Two thumbs up!'. . .You have a solid product that I am ‘more than happy’ to endorse and would highly recommend!"
"We love the Legacy clock. Keeps great time and love the low ticking sound. . . . Do you have any mantel clock kits? I have run out of wall space with your clocks? Thanks for great quality kits."
"I finally got to the Ascent clock on my project list. I must admit that I was a little skeptical when I opened the kit that I would be able to put this together and that it would keep time. However, it is now hanging on the wall of my office and keeping perfect time. I am amazed at how precise your kit is and how easy it was to follow the instructions. I would recommend this kit to anyone with an interest in building their own clock. Your attention to detail is impressive. I received an education on how clocks work through building this clock as well as a tremendous sense of accomplishment. Although it currently hangs in my office, my wife wants to move it to the family room. That Jeff, is the biggest compliment you can receive...my wife actually wants one of my projects in the middle of the family room! Keep up the great work. I look forward to your future designs."
"Just love the clock. It arrived last week and I put it together over the weekend. I absolutely love it. With a lovely lazy tick tock and its keeping really good time."
"The clock is wonderful. . . . My 13 year old is fascinated with the clock - which was part of the reason for doing this project. I am totally amazed that the clock actually works. It is an elegant design. It is wonderful that in this age of digital brute force dumned down technology - we are still able to have an elegant, useful mechanical device - thanks to your artestry, skill and hard work. It is really your clock - and it is a fine achievement, elegant yet simple enough for the average person to assemble."
"Thank you for designing the Ascent clock and giving all of us the opportunity to assemble such a excellent timepiece! I just finished assembling the clock and I must say, it looks beautiful. I consider it a piece of artwork."
"The clock assembly is going very well and I'm very satisfied with the kit."
"Very nice clock! Enjoyed the kit and the challenge."
"Hi Jeff, we've finally put the clock together and it is in pride of place in our Garden Room getting lots of admiring comments from family and friends. We chose to paint the hands dark red to match in with our accent colour scheme. Thank you for your customer care."
"My daughter and i finished the clock and wanted to share some pictures. This was a fun and creative project!"
"Thank you for your great clock."
"Our fantastic clock is now hanging in our family room where everyone can enjoy it, and the sound of it clicking is most relaxing. My husband is especially proud of it because it was such a challenge for him. Thanks for your great clock!"
John and Celia W.
"What a blast to build your Ascent clock."
"Just want to share: This clock ("The Legacy Clock") I build from your kit has an
astounding precision. It is running for the last 2 weeks and is
precise to the minute compared to an atomic clock! I've also built "The Ascent Clock", and I am in the
process of adjusting the pendulum. It is also running great. These clocks are wonderful!"
"This was a fun project and the kit is great and the instructions clear."
"I have completed the clock and it works very good. I enjoyed making it. Your plans were very good. I didn't have any other problems after I spoke with you. I am enjoying watching the clock."
"Received and assembled! We had a great time with the process. Did a copper second hand and custom colors on the hands as modifications. We’re still breaking it in and adjusting timing. Great instructions especially for tuning the escapement. "
"Altogether this has given me an enormous amount of fun and created a fascinating object on a wall where it fits in perfectly. It has made me look at all clocks with great interest. Thanks for providing the inspiration."
"Just a line to say thanks for a very prompt and safe delivery of a marvelous project. I completed my Serpentine kit last week and it has been running extremely well after a few little tweaks on the wall since then. Had some excellent comments from people who've seen it too. Only down side was the extra sixty dollars to pay at UK customs (but that's UK taxes for you) but like I say, it's such a brilliant clock/mechanical piece of art and joy to build, it was well worth it! We'll definitely keep watching your web site for further developments/new products."
" I just wanted to let you know what a great looking and running clock you are selling. I have had many visitors admire your product and are amazed by the wooden mechanical movement. Anyway, I just wanted to give you some positive feed back and wish you well for such a wonderful product."
"My wooden clock runs like a charm!"
"I ordered the Ascent clock kit a few weeks ago, and I thought I should write to thank you. I have just gotten the clock working (I'm still fiddling with the adjustments), and I have thoroughly enjoyed putting it together and getting it working. I am fascinated by mechanical clocks and have always wanted to build one, but being not sort of metal or wood-worker, I never thought to do it. Your kit was absolutely ideal. The instructions were very easy to follow, and I was able to get the clock working very quickly and with very little fuss. Also, I have to say the design itself is wonderful. As I was putting various pieces together, I enjoyed realizing how elegantly you used some very basic parts to make things work. There were several 'oh!' moments. If someone had said I could make a clock out of plywood, a couple of dowels, and some various oddments, I wouldn't have believed them. Anyway, I just wanted to say I have enjoyed this very much and now have a lovely new clock in my house. Thanks for selling these kits!?
"I must compliment you on a great design job and excellent plans and instructions! They were obviously very well thought through and presented! By far the best I have seen."
"I wanted to let you know that I received an Ascent clock kit for Christmas and I absolutely love it. I have always had a fascination for watches and clocks and this is a perfect addition to my small collection. My father, who collects tall clocks from the 1700 and 1800s was in awe of the design and workings of it, saying over and over "that is soooo neat!" I have showed the clock to many people and all of them have asked me where they can find one."
"You have a good thing going. You provide a quality product with excellent customer service."
"Just a quick note to say that I really enjoyed making the Ascent clock kit that I bought a few weeks ago. It looks great (see attached photo), is running well, and keeping good time."
"Thanks so much for the advice to get my clock working. I've learned quite a bit and gained a tremendous amount of satisfaction building my own clock."
"I have begun to work on my clock and I am overwhelmed by the clarity of the assembly manual. You must have put as much work into the design of the manual as you did for the clock. I'm sure the project is going to bring me hours of enjoyment. I've been raving about it to all my friends and directing them to your web site to see what others have done. I wish you well in your pursuit of a niche market that allows you to express your obvious talent."
"Just a note to let you know I have completed the construction of the Tranquility Clock. No problems with the assembly and adjustment of the Clock, due to the comprehensive details in the Manual.. . . The Clock runs well and keeps good time."
"Also I wanted to mention that I have been a professional plastic fabricator for over 30 years, and have sold 100's of thousands of dollars of plastic laser cut parts in addition to millions of dollars of cnc machined wood and acrylic. I would like to tell you that your 'kit' is one of the finest laser cut examples that I have ever seen. The design and fit of parts is amazing."
"I’m very happy with this superb product. I love that you can make almost all the parts from the plywood itself. Locking washers, too. Wow – very creative. And the other thing that amazed me is the smaller holes that have little cores that pop out. This is such a fascinating use of the technology (CAD-CAM and laser cutter). The gear teeth are sized and shaped perfectly and the items all glue together very well. . . . Thanks for making such a wonderful invention and making it so available at a reasonable price. This clock’s quality exceeded my expectations by a large amount."
"I have to compliment you on your plans and the way you have so clearly laid them out and your step by step instructions."
"My Dad made your Ascent clock. When I was a child he made many clocks, and he and a friend use to collect antique clocks. Anyway when I come to visit him on the weekends I love to watch your Ascent clock run and hear the slow relaxing ticking. He told me that he learned more about how clocks work building your clock than all the other clocks he has made."
"I am putting on the final touches on my clock. Is running just fine. Am very pleased with my purchase. . . . I have built a lot of wood puzzles and kits. Not all worked as advertised but yours did !!"
"It's been about a year and a half since I completed my Ascent clock . . . let me say that your clock brought me nothing but pleasure. It hangs in a prominent place in the entrance to my home where guests are invariably struck by its elegance and uniqueness. . . I can't begin to tell you how much I enjoy my clock. It bristles with personality."
"Your Ascent kit is Awesome!! Quality through & through. . . . Thanks for a quality product."
"The legacy clock has been running great for a week, and it keeps perfect time. This was a great project for me, and now I have something to look at everyday, that I created. Unfortunately, it’s probably a fading art form. I’m glad I got the pre-cut gears, my scroll saw ability is getting better after cutting all the other parts, but I’m not so sure the clock would work if I cut them out. I plan to do more clocks in the future. Thanks for the great product."
"It's nice to meet someone who takes pride in their product and offers such great service."
"Hi Jeff, I just wanted to let you know that I have finished the Tranquility clock and it is hanging on the wall in my family room. It is so cool and I enjoy watching it work. Thanks for the tips you gave me while I was making it. You have a great product and great customer service!"
"Well, perhaps I should say first, I finished my clock and I just can't take my eyes off of it. I love to see it run, and it brings a whole new feeling to my livingroom. My wife likes it too, and chides me a bit because I am staring at it so often. . . . What a fun project. . . . I am so happy with the clock, that frankly I can't say enough."
"I just wanted to drop a line and say the clock is great! The laser cutting is absolutely incredible. Awesome!! The instructions were very clear and easy to understand. At first I was wondering if it wasn't a notch above my abilities, but I very carefully read the book several times before starting so I was familiar with the pieces. I can spend hours watching it. I would rather look at it than watch TV."
"I bought a clock from you. It's the Tranquility clock. I just wanted to say it's awesome. Its running great. The design and the instructions of the kit and everything was just perfect. There was a lot of work involved in coming up with that kit and I have a lot of respect and admiration for that. Thanks again and just chalk it down to another very satisfied customer. I'll spread the word."
"I ordered a Legacy Clock from you quite a while back (1 Year or so). It was a gift from my two brothers and I to my dad for his new cabin out in Kamloops BC (Canada). Needless to say, he Absolutely Loved It. It fit perfectly in the cabin, my brothers and I engraved our names in it, It was the perfect gift. To us the clock symbolizes a Legacy, and the Legacy will live on. Our dad is still alive and well! I Genuinely thank you for that. The opportunity to give such a gift felt great to my brothers and I, we truly could not have found a better gift."
"Thank you for your note asking how my clock project was going. I had a lot of fun building the Tranquility clock and it has been running smoothly for two weeks now. I've attached a movie of it running. . . The only sad part is I finished it during our current quarantine period so I haven't been able to show it to anyone in person except my family, and my kids are tire of me asking them what time it is whenever they walk past it. Thank you very much for such a great kit. I'm sure I'll be a repeat customer after I get a scroll saw to do some of the cutting myself next time."
"It's great to deal with someone as friendly and helpful as you've been."
"I just wanted to send a picture of my completed clock. It was a great experience building and customizing the clock."
"I just wanted to thank you for making your clock plans available. . . . I decided to attempt my first wooden clock. I was very much taken with the elegance of your Tranquilty clock and a deciding factor between different designs was that it would run for 24 Hours plus on a single ‘wind’. . . . Thanks to your design the clock went together easily, adjustment of pallet entry was simple and the clock was adjusted to come ‘on beat’ very quickly. . . .The clock has been running beautifully for a few weeks now. How appropriate that you named the design Tranquility for this clock does not ‘tick tock’ but just makes the gentlest of sounds as the pallets return to their stops. I had great fun building it and hoped that I would end up with an elegant piece of kinetic art. That has happened, and it is difficult to pass by it in the hall without stopping for a moment to watch the grasshopper motion, but I confess that I was not expecting it to keep time so accurately. As mentioned on the video clip it is currently within a minute over a 24 hour period!"
"Dear Jeff, am writing to let you know that I got the Ascent clock made and running from the kit I ordered from you. It runs like a well oiled Swiss watch."
"Very best wishes, you have created a marvel!"
"Hi Jeff, what a great company! It is so seldom to find a outfit like yours that deals in such a honest and responsible manner."
"Just wanted to drop you a mail, to say thanks for the plans and manual - both excellent, and I very much enjoyed cutting and building this clock. This is my first ever scroll saw project, and first ever time building a clock, and because it went so well, due to your plans being so excellent, I've been bitten by the bug, and want to do another!"
"I have at last finished my clock and am very pleased with it. . . . I can truly say that I am most impressed with the quality of the kit, the fits of all the parts were excellent. I was particularly taken with the quality of the interference fits of, for example, gears on arbors and the lighter fit of hands to arbors. The instructions are excellent, clear & concise."
"I've completed the builds of the Tranquility and Serpentine now and I'm extremely happy with the result. They are beautiful pieces and have brought joy into my household and workplace. As a very experienced kit builder, I found the overall quality of parts and clarity of instructions to be outstanding."
"You really outdid your self with the design of that [Tranquility] clock, it is in my opinion, a work of Art!!!"
"You absolutely get the best customer-service award of the month!"
"I am really amazed, I did not think that I could ever get a working clock from all wood, but both clocks [Ascent and Serpentine] run great and keep better time than any wind-up clock that I ever had. Congratulations again on great plans and a lot of work going into the design."
"This is the first time I have assembled laser cut wood parts and I am most impressed with the fit of everything."
"Thanks very much for the clock which arrived safely today. I'm looking forward to the build - I really enjoyed building your serpentine clock (even though, due to other distractions it did take me four years to finally get it done!). I'm hoping to do this one slightly quicker! Thanks again - really appreciate all the work that goes into the design, development and then the assembly of the kits."
"Just a short note to praise the product that I bought from you a few months ago. I bought the Ascent. I got it finished a few days ago and it was a pleasure to put the clock together and it works great. The instructions were excellent. I will visit your website from time to time to see if you have any new clock kits."
"Thanks for a great clock, I really enjoyed making it."
"I’ve got to compliment you regarding the kit. What a difference it makes to have laser cut parts
from quality materials. A couple of years ago, I built a doll house from stamp cut cheap plywood.
What a nightmare. Thanks for taking the care to do it right."
"I have made your clock gears, with a twist, my lay out and stand. Never touched a file to it. Runs perfect. Thank you [for] your great clock."
"I have enjoyed the work and the Legacy plans and clock are great."
"I have been meaning to mail you for some time now to thank you, firstly for creating such wonderful clocks, and secondly for your advice regarding constructing them. My Serpentine is proudly hung on the wall and has proved to be a talking point to anyone who visits the house. It is truly a work of art and mesmerizing. I often find myself sat staring at it and listening to the soft rhythmic sounds as it measures out the seconds. Thank you again, constructing this has been a wonderful project, and one which keeps bringing pleasure."
"It works! My wife and I built the Legacy Clock Kit (Ready to Assemble) and the instructions, design, and quality of materials were great and it works! It keeps good time and we were thrilled that we could succeed at assembling it. Thanks Jeff! It also was good to have a beautiful project to spend our time on during this stay-at-home order. We highly recommend this."
"The clock looks great and I've had a great time."
"Also, the plans and book for the Serpentine (I haven't seen the Ascent plans yet) are the best plans that I have ever obtained for any woodworking project. Congratulations on a fine product, it took a lot of time and work to develop an instruction manual and plans like you furnish. Too bad everyone doesn't have the same quality."
"A while back you had asked for feedback on your latest kit [Tranquility]. At the time I hadn't started it. It is complete now and is surely a conversation piece with anyone who sees it. The kit and instructions were great. . . . All in all a great looking piece, everyone loves it. . . . This was the second kit from you, I have the Legacy as well. Thanks for another satisfying project."
"I know you've seen lots of these [photos] but I'm really proud of the finished
product. I outlined the hands with a little almond paint to see them better in low
light. Yep, I'll be ordering another one before you know it! Jeff, you have a
"I am most impressed with the speed of delivery, and the quality of the kit."
"Finished the Tranquility clock kit. It's running on a little over three pounds of weight. Took about two and a half days to build. Wound up with an extra set washer but it's running great 🙂 Really enjoyed building the kit. Watching it run is very peaceful. Was surprised how quietly it operates. Truly an amazing device. The frame looks like a musical note. My girl friend thinks it's awesome as well. . . I can't imagine what kind of mind and talent it takes to design and create these clocks but thank you for sharing them. It's a blessing that people like you share your creations for the enjoyment of others."
"Just had wonderful fun building the [Legacy]. Thanks heaps. . . . I will be lining up for the grasshopper escapement one soon."
"My friend received his clock and he was so happy it was really worth the effort .Thank you so much I understand he started to make it and couldn't stop until he completed the task. Once again thank you for making him happy and for the excellent service from yourself."
"It is a fascinating clock, and I'm very glad I got it. When I received that flat package, I could not believe it had all the necessary parts, but it did. I look forward to doing another one."
"Thank you so much, I think it's really cool that you are so helpful and responsive. "
"Thanks for a great clock, I really enjoyed making it."
"I bought your Ascent plans some years back and enjoyed cutting and getting it all together and finally working - my first scroll saw project. I recently bought plans for your Crescent and Legacy and just finished the Crescent but just had to compliment you on your great and detailed plans. Got the Crescent up and running this weekend and look forward to cutting out the Legacy."
"Dear Jeff, The Tranquility clock runs perfectly and keeps good time. Your kit and instructions are excellent. All my friends, children and grandchildren are in awe with the grasshopper escapement. Watching the clock run is very tranquil to me. You are a rare genius. By the way I am 85 years old."
"Just finished the Legacy Clock and am in the process of adjusting the accuracy. What a great clock and project! The precision of the parts were outstanding and I enjoyed it from start to finish."
"The clock has been working perfectly for the past 3-4 days . . . This was a really fun project! I'll post a youtube video of my finished clock with a description of how much I enjoyed putting it together with a link to your site. Thank you for providing such a great project and thank you for all the tech support along the way!"
"This is the second clock we have purchased from you. My husband loves putting them together and they are a stunning addition to our home."
"Hi Jeff, I'm about 70% done building your Tranquility clock kit. First off let me say you have the best instructions I have ever read."
"This is John's wife, Ruby. John got into a bit of trouble about all the clocks that he winds every morning. He was paying attention to them before he was even saying good morning to me. Now I get a special kiss and a good morning before he winds his babies. We are both enjoying the clocks."
"I think your book of instruction and design is very complete and easy to understand and I sense you must have some background in this area? (The best plans I have worked with so far) . . . This clock is running just great -- I am so pleased with it I can't wait to show it to my friends."
"I want to thank you for the Serpentine Clock. It was given to me as a gift by my best friend. He ordered it for my birthday. It is the coolest gift I have ever received, and apparently, designed/created by you. I had SO MUCH FUN building it, I can not begin to tell you! Moreover, I actually got it to work. The parts were cut perfectly and the directions really are "fool-proof,". . . It actually DOES keep good time as well, just as advertised! Anyhow, I am interested in more wooden-gear clocks at this point. I LOVE the serpentine. . . . Your new customer for life, "
"Got the spool parts and I thank you for the wonderful customer service you have provided me. The old spool that I glued back together has been working great and the clock has ran with no issues for 3 days and is keeping time very well. What an amazing clock. I'm gonna be sad giving it away as it was meant for a X-Mass gift. I feel like I've created a relationship with this clock. 🙂 Anyhow thanks for everything and I'm sure I'll be ordering another here soon. "
"Great kit. Superb engineering."
"Your kit is fantastic, the instructions are clear and concise and with CNC laser cut precision is top notch. Having built a number of various kits over the past 50 years I know what I speak of. . . . this was a fun and educational kit, I would fully endorse it to anyone without reserve."
"I just wanted to express how much joy I have gotten from my wooden-gear clock. It never fails to amaze and delight not only myself but any company that comes by as well. I do regret how many times I have damaged the clock moving and have been extremely appreciative of the outstanding post-sales support I have received.A very happy customer,Jamie K"
"YOU SELL THE BEST CLOCKS AND YOUR SERVICE IS THE BEST... THANK YOU!!"
"Thanx!!! For an awesome and really fun kit!!!. I ordered the Legacy some time ago and finished it about two weeks ago. Everything went well and the few times I had some minor issue these always turned out to be MY impatience and NOT an error in the really very excellent manual you provide with the kit. I really have to commend you on the manual, it's just great. . . The clock has been mounted and running for some time now. It keeps pretty good time as well."
"I ordered your pre-cut Legacy clock kit for my recent birthday and it arrived via Fed Ex in good time to Yuma, AZ. I am a snowbirding Canadian from Carstairs, Alberta and have been wanting to build one of your clock kits for some time. Well..... I am SO IMPRESSED with the results! Who would have thought that I could put together such a great timepiece in the conditions that I am in, working on the tailgate of my pick up truck and on a small folding table under my rv awning! WOW .... such a rewarding experience as I sit here and admire the results as my clock ticks off time. Our friends are equally impressed and it will be showing off the Legacy when ever I get a chance. It will be a treasured item in our family room when we return home in the spring. Thank you Jeff for making such a great clock available, I am tempted to order another one of your kits!"
"I could see how cleverly you had designed the clock to be put together with the minimum of know-how and tools. Quite an achievement."
"Thanks again for such good costumer service. I just wanted to say what a joy this kit was to cut and built."
"I really appreciate your immediate support on my project. Very rare in today’s world....Love the product!"
"The clock put together from the kit is working well and keeping time rather accurate despite our wet season's humidity and high temperatures at the moment. All this is credit the design of your clocks."
"I ordered a Tranquility clock kit from you a couple weeks ago. I wanted to tell you how impressed I was with the kit itself, the documentation and especially say that whatever laser cutter you are using, and/or who is maintaining it, creates the cleanest cuts I've seen. I got the clock together, adjusted it over a day and it's been running non-stop now for a week, very accurately and reliably. . . . I expect I'll be ordering another kit in the near future but just wanted to say thanks for putting out a great product."
"I got the plans yesterday. And WOW! The detailing is great. I can not wait to get started."
"Just thought you should know that the clock went together well and has been ticking away in my office for the past few months. It has gotten a lot of attention in our group and I've sent more than one person to your website. . . . I'll probably make another one at some point thanks to this good experience. Your plans and instructions are very good."
"Just wanted to write and say that I really enjoyed making the Serpentine clock. . . . Your plans were easy to cut and the instruction book was easy to follow. The clock is almost hypnotic because I find myself staring at it just to watch the gears go around."
"Thank you Jeff. I have built 4 of your clocks and I absolutely love them. The Tranquility clock was my first one and it’s working GREAT! Keeps excellent time too. "
"It's great to be in touch with someone that cares about what they do and is anxious to share their knowledge."
"Clock runs great, looks great, and was one of the most enjoyable things I've ever made. Thank you very much."
"Wonderful plans and easy to follow!! I had never used a scroll saw before but the plans and the customer support made it a invigorating experience."
"It would be nice if all businesses operated at this level of service."
"I wanted to share with you that I've been able to get my clock running and keeping accurate time. It was actually less work than I had expected and it is an absolute pleasure to stand back and admire the final product! Thanks again for creating such a great plan and offering it to the public!"
"This project has been so fun and so cool, and I would have thought it was so far outside of my ability. "
"I really enjoyed building this clock! Took some time to tweak and tune, least its now running on it own till the weight reaches the floor. This clock was a first for me, the instructions were complete and concise, very easy to follow. I look forward to building others in the future! 🙂 Thought I would give you guys my formal approval, good review, or positive feedback... Great product and fun to build."
"I jut wanted to let you know how much I enjoyed putting the Serpentine clock together. I have no woodworking experience and so I was a bit apprehensive. But your kit is superb."
"Just finished my tranquility. Enclosed are some pictures. This was my first major woodworking project, so it took me a year. I ended up making it from scratch from maple-veneered poplar plywood. It's been _such_ a gratifying experience. I'm spending at least 30 minutes a day staring at it and marveling. Thank you so much for sharing this with me."
"I would just like to say that your plans and instructions for your Serpentine clock were great. I built the clock totally from the plans and it is running like a clock 😉 This was the first wooden gear clock I ever built as well as the first scroll saw project I ever done. . . . I would love to build another one of your designs."
"I just finished building the Ascent clock and I want to tell you it runs great. . . . Great kit! Keep up the good work."
"I built the Ascent clock and it's working great so far. . . . This was my first wood-working project since high school (20 years ago!). It was pretty easy and straightforward for a person with limited experience and very minimal tools in the garage. Thanks for making such a fun clock kit that works so well!"
"I'm a happy Tranquility clock builder. . . . The clock has been running for a few days now. It's been a pleasure to built. Your kit is very well made."
"My Ascent clock kit arrived about a week ago. Very nice kit. I enjoyed building it."